ABOUT US
DAY & NIGHT the Water Removal Specialist, founded in 1988, is recognized throughout Arizona and Texas as one of the leaders in the Emergency Restoration Industry and offers a wide range of professional services that are geared to provide your company with loss mitigation and restoration services. DAY & NIGHT handles projects ranging from small house fires to multi-million dollar industrial and commercial losses.
you can always count on us:
- All work is guaranteed!
- 24/7 – Immediate emergency response
- Free estimates available!
- Work with all insurance companies
DAY & NIGHT in compliance to IICRC guidelines, IOT certified, and is certified in Fire and Water Restoration. When disaster strikes DAY & NIGHT is ready to provide the best possible service available to our clients and customers. We have the equipment and experience necessary to handle the most challenging situations. We are a licensed and bonded General Contractor and have the expertise to respond to any emergency 24 hours a day. All of our offices are equipped with hotlines to facilitate quick response to water damage calls. Prompt action by our experienced restorers makes the difference in mitigating structural damage to property. DAY & NIGHT technicians concentrate on safely drying, deodorizing, and disinfecting the structure, and contents flooded or damaged by water. Our crews are available around-the-clock to help minimize water damage to walls, floors, ceilings, and personal property.
The DAY & NIGHT advantage combines our professional know-how with state-of-the-art equipment
Insurance Info
The Claims Process in 5 Easy Steps So, you’ve just experienced a disaster, and now, on top of the all the turmoil that it has caused in your life, you have to attempt to navigate through your insurance company’s claims process. For most people, this can be overwhelming, especially if this is your first experience. For more than 20 years, Day and Night Water Removal Specialists have been working with property owners to help them move through the insurance claims process quickly and efficiently. We offer the following 5-step guide to help make the process of submitting and working through a claim easier:
Step 1) Call Day and Night
First thing is to have one of our trained and certified technicians come out and assess the situation. The technician will be able to help advise you on whether or not you should make a claim before you call your insurance provider. If a claim is made, Day and Night is on your side, you can rest assured that your claim is being handled quickly and efficiently. We work with your insurance provider each step along the way to help expedite the repair process and restore your property to its original condition as soon as possible.
Step 2) Consult your insurance policy
It is extremely important that you familiarize yourself with the ins and outs of your insurance policy. The most common item that people overlook in their property policies is the responsibility of the property owner to prevent further damage from occurring to the property. It is also the home or property owner’s responsibility to communicate with the insurance provider and, if necessary, submit a claim without delay. If your property is not habitable, and you incur additional costs for food, lodging, etc., it is important to keep a detailed record of all expenses associated with the disaster. These expenses typically must be submitted for reimbursement as part of the claim.
Step 3) Submit your Claim
This is typically done AFTER a Day and Night Technician has assessed the damage. They can then help you call your insurance provider. In most cases, the provider will ask many questions in regards to the loss. We will be by your side and walk you through this process. Many times the provider will ask to speak to the technician and at that time we will provide them with a scope of work for the loss.
Step 4) Property adjuster assigned
Once the claim is submitted and filed, a property adjuster will most likely be assigned to you, although this is not always the case. Though the claims process can vary from insurance provider to insurance provider, it is common for the assigned property adjuster to meet you at your home or property to inspect the damage, at which point the claim can be settled and your property restored.
Step 5) Billing
Now that the repair process and restoration is nearing completion, you will likely have many questions about billing. In most cases, your insurance provider will pay the restoration contractor directly. However, as with the other processes, every insurance provider is different. In some instances, a check may be issued to the home or property owner. If this occurs, you are responsible to pay the restoration contractor upon completion of the work. Furthermore, your insurance provider may hold you responsible for paying your deductible, which the selected restoration contractor will typically collect before work begins. Being familiar with your policy will help you ensure that the proper amount is collected.
Don’t hesitate to take advantage of our more than 20 years of experience, and contact your Day and Night Water Removal Specialists with questions or concerns. It is our pledge to see to it that your claims process goes as smoothly and painlessly as possible. For more information about the insurance process please contact us by calling the number below or clicking on the button to fill out our easy online form.
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